In-Home Personal Care Assistance in Ballarat
At Care Matters Support Services, we understand that providing personal care is not merely a task. It’s about providing respect, choice, connection and happiness to NDIS participants. As a registered support provider, we are entirely committed to offering quality in-home personal care in Ballarat, which helps the support recipients live the life of their choice.
We are a team of support workers who bring compassion, warmth and care into the home of participants. In other words, we ensure that participants feel safe, valued and ably supported in every step of their lives.
Get in touch with us at 0402 866 646 or drop an email at admin@carematterssuppport.com.au to know more about our in-home personal care assistance
What Our Ballarat Personal Care Assistance Is All About?
Are you an NDIS participant living with disabilities? You surely know how crucial it is to have assistance that meets your support needs and aligns with your goals! This is where we at Care Matters Support Services make a difference in your life with our personal care services.
Our personal care services in Ballarat cover in-home personal care as well as everyday tasks. It helps you engage more fully with your life, your areas of interests and community.
Hence, by choosing our personal support services, you can remain comfortable at your own home, in a familiar environment. Our in-home personal care is also all about respecting your preferences and needs, and promoting your independence.
What Our Personal Care Services in Ballarat Include?
At Care Matters Support Services, we offer all-inclusive assistance with personal care services in Ballarat, which include:
- Personal care tasks that enable your health and well-being
- Mobility Support, including hoist transfers, getting in and out of bed
- Dressing Support
- Bathing and showering Support
- Personal grooming assistance
- Domestic tasks – assistance with grocery shopping, cooking, laundry, cleaning, etc
- Attending appointments
- Assistance with medication management
- Community participation and exploring social and leisure activities
- Transport support
What Makes Us Your Preferred Provider of Personal Support Services in Ballarat?
We are a fully registered NDIS provider, offer personal support that ensures quality, compliance and safety.
We have an experienced team of support workers who are caring and compassionate, besides being hand-picked on the basis of their determination and dedication to serve people with care and compassion.
Our support is not only about assisting you, but empowering you with the ability to lead your life with little or no assistance at all!
We are reliable, and believe in transparent communication and continuity of care, and continuously improve our practices to meet NDIS practice standards. This upholds your confidence in our personal care services in Ballarat.
Frequently Asked Questions
What is “personal care” under the NDIS?
Personal care refers to assistance with everyday personal activities such as showering, dressing, grooming, toileting and mobility support — tasks you might find difficult or cannot do alone.
How do I know if I’m eligible for personal care services?
If you are an NDIS participant and your plan includes funding under the “Assist-Personal Activities” registration group (among others), you may be eligible. CMS is approved in this registration group.
Can Support Coordination funding be used to pay for my therapy or daily support services?
No, Support Coordination funding is separate. It’s specifically meant for the coordination and management of supports, not the delivery of therapy or personal care services.
How do I engage CMS for personal care support?
You would contact CMS, discuss your needs and goals, and together with your support team we’ll determine which services are appropriate and included in your NDIS plan.
What tasks can CMS support me with in my home?
Services can include: showering/bathing, grooming, toileting/continence, dressing, mobility support (transfers, walking, repositioning), meal preparation, medication prompting, and support with your daily routine.
When and where does the support take place?
Usually support takes place in your home (or in your community as required) at times that suit your routine. We aim for flexibility and will coordinate with you to decide times and duration of support.
Can I choose my support worker?
Yes — you have choice and control. CMS works to match a support worker who aligns with your preferences, personality and needs so you feel comfortable and respected.
What happens if my needs change?
If your functional needs evolve, we work with you to reassess and adapt your support plan accordingly, ensuring your personal care services continue to meet your goals, comfort and safety.
How do you ensure the quality and safety of your services?
As an NDIS registered provider, CMS meets required standards, receives oversight, and our staff are selected, trained and supervised to provide safe and high-quality support.
How is the cost of personal care covered?
If your NDIS plan has allocated funds for the relevant support category (Assist-Personal Activities or related), then your personal care support can be funded through that plan.
What if I want support outside standard hours (e.g., early morning or overnight)?
We can explore extended hours support where required and approved in your plan—subject to scheduling, availability of staff and the funding included in your plan.
Can I change the support worker if I’m not satisfied?
Yes. You are entitled to change support workers. If you feel your support worker is not meeting your needs you should talk to us and if necessary we support your decision to change to a provider that better suits you.
Do I need to live alone to access personal care services?
No — whether you live alone, with family or in shared living, personal care support is available if your needs and NDIS plan indicate it.
Is personal care only about physical assistance (e.g., showering and dressing)?
It’s broader than that — while physical assistance is central, personal care also supports your dignity, independence, participation in daily life and your overall wellbeing.
How do I get started with CMS?
You can contact us via our website or phone, let us know your NDIS plan details and support needs, and arrange an initial discussion/assessment so we can tailor a support plan for you.
Ready To Enjoy Just The Right Care At Home? Call Us Now
What makes you wait then? If you’re looking for dependable in-home personal care under your NDIS plan, let’s chat. Contact us today and find out how we can tailor support that aligns with your goals, lifestyle and aspirations. Your independence and comfort matter — partner with us to make them happen.